Dirty Secrets

Latex Decay

Latex decay is a big issue that we face with area rugs. Machine made, tufted rugs are covered on the back with latex glue to hold the fibers in place. Over time this latex starts to decay, causing white powder

February 18, 2019

It surprises me every time I see urine being washed out of a rug or cushion. Pet urine is much more concentrated than the urine from even the most dehydrated of humans. The amount of yellow flushing out of a rug during a pre-rinse is often astounding. Being a pet owner myself, I now frantically jump to sop up every accident with haste and motivation (and a bit of  panic.)

March 18, 2019

We got some fan mail this week. There was no signature and no return address, so we can only wonder who it was that asked us to turn off the rain. We promise it can’t rain all the time! Believe us – we don’t love it either as it is bad for business, but it sure does make those hills look gorgeous and lush! Click on the letter to read it.

Fan Mail 2

March 25, 2019

Latex decay is a big issue that we face with area rugs. Machine made, tufted rugs are covered on the back with an incredible amount of latex glue to hold the fibers in place. Over time and repeated washings, this latex starts to decay, causing white powder to sift out of your rug, and ultimately the rug looses its shape and structural integrity. This example is particularly bad, and in this case we cannot do a full submersion wash because the rug will quite literally fall apart in the “bathtub.” No amount of wine or therapy can save this girl from the dumps.

Latex Decay

March 28, 2019

I always ask customers if we can run our hoses from our van into the house, and sometimes we get a “yes – no problem!”, when it probably should have been a no. The technician had to run the hoses from the van shown in the first photo, through the bushes in the second photo, over the wall in the third photo and then into the house. This kind of maneuvering is why we are sometimes late to the next cleaning.

April 4, 2019

Sausalito has its logistical challenges, but it sure is beautiful!

We have two types of vans – a smaller van with a very strong portable machine, and a larger van with truck mounted equipment. Our smaller van sure can get into some unusual locations that we would never be able to reach with our hoses.

This series starts at the street and goes down some 60 stairs along the side of the building. That’s tricky maneuvering for guy with a machine that weighs over 100 lbs. We’re just glad we don’t have to carry our groceries all that way each week!