Our process

Pre-Inspection

Perform a pre-inspection of the Carpet in each room to be cleaned noting stains, odors, soiled areas, or noticeable traffic patterns on your carpets.

Preparation

We move smaller items from the room to be cleaned (chairs, small tables, plants – not including large items, such as sofa beds, entertainment centers, pianos, china cabinets, beds, etc.) Please note that we do not typically move the furniture back in place unless requested, as areas need time to dry.

Before starting the carpet cleaning process, we treat the carpet with all-natural detergent -formulated to your specific fiber blend - to loosen the carpet fibers and prepare it for extraction. This must sit on the carpet for 10 minutes, so while it may look like we are just standing around... we are... :)

Cleaning

We Agitate, Clean, and Rinse the entire carpeted area using temperature appropriate hot water extraction.

Post treatments

The icing on the cake is your optional Protector or Allergy Treatment. Or if you like a little scent, we have fragrance free essential oil deodorizers to leave you with a lingering feeling of peace. Any one of these will be sprayed onto the carpet and gently worked into the fibers.


Your technician will perform final grooming of the carpet upon request (some people prefer the cleaning triangles to remain, but grooming does speed up dry time and the chance of wicking, so we recommend it.) Please don't walk on the carpets immediately following a cleaning - you will pull up dirt trapped under the fibers and resoil the carpeting.

Final Inspection

We always conduct a final inspection with you to ensure that you are 100% satisfied with our carpet cleaning service.

We stand behind our service. You have 24 hours to report any moisture concerns and 5 days for any cleaning concerns.

additional Treatments

[ our blog ]

Learn more from our Cleaning Chronicles

We’re carpet geeks and clean freaks - Everything you need to know about turning your home into a fresh, relaxing retreat is right here.

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[ our blog ]

Learn more from our Cleaning Chronicles

We’re carpet geeks and clean freaks - Everything you need to know about turning your home into a fresh, relaxing retreat is right here.

Icon
Blog Image
[ our blog ]

Learn more from our Cleaning Chronicles

We’re carpet geeks and clean freaks - Everything you need to know about turning your home into a fresh, relaxing retreat is right here.

Icon
Blog Image
[ our blog ]

Learn more from our Cleaning Chronicles

We’re carpet geeks and clean freaks - Everything you need to know about turning your home into a fresh, relaxing retreat is right here.

Icon
Blog Image
[ Reviews ]

Words from our clients: Insights into Exceptional Service

Our team takes the job very personally, so you can count on us to provide a delightful service experience from start to finish!

Judith S.
Property Maintenance Manager
I am always so impressed with your company’s service and also of course with that of your technician.His manner and professionalism are stellar.He does a wonderful job of cleaning carpets, rugs and upholstery both for my clients and in my own home and I unreservedly recommend your services to others.
Deborah F.
Client from Novato, CA
I would highly recommend Mother Nature’s Cleaning Service and will definitely use them again. I requested a quote through Yelp, received a response within maybe an hour. The price was totally reasonable. Communication was prompt and clear. We got the service scheduled for a couple days later. The technicians who arrived were on time, polite, professional and did a beautiful job. Couldn’t ask for better!
Sara A.
Client from San Francisco, CA
I am so pleased about the look of my couch-it appears brand new! Mother Nature’s owner and employees are quick, efficient, and very respectful. I called on a Saturday and my couch was sparkling by Monday. I made myself look at the water after the cleaning process and I was completely embarrassed, but completely grateful I chose Mother Nature to give me back a respectable looking couch. The carpets will be next!
Milan R.
Client from San Lorenzo, CA
I used this company to get my carpet cleaned. I had lot of stains on my carpet from my kids playing at home and the colors. The guys were very professional and cleaned out all the stains and my carpet looks great.
They had a reasonable price and I will be using them more.I recommend this company to everyone. Thank you
Angela L.
Client from Oakland, CA
I had a great experience with Mother Nature’s Carpet Cleaning. David was friendly and reliable. He was very communicative and honest. When I called him back regarding cleaning another shag carpet ridden with cat pee, he was honest with me and spent time explaining options and sticking to integrity by informing me that his services could not fix my problem. I felt he cared more about integrity and honesty than just making another dollar. Great business!a
Ellen S
Client
I used this company to get my carpet cleaned in our San Rafael home. The carpet had lots of stains from my kids playing, coloring with Crayola and getting the carpets all messy. The guys were very professional and cleaned out all the stains and my carpet looks great.They had a reasonable price and I will be using them again soon.

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